Return Policy

New stuff should make you happy! If you’re not satisfied with your order, we’ll do what we can to make it better. Almost everything is returnable within 30 days from the date your order shipped from us if it’s in its original condition and packaging. Please note that we cannot take back custom made items such as surfboards or longboards - those are final sale.

The customer is responsible for all return shipping costs. Returns are processed within 5-7 business days of package receipt.

Please feel free to email us at store@sophos.com with any questions regarding a return.